INNOCHAIN PRIVACY POLICY

innochain complies with the applicable Luxembourg law regarding the protection of personal data.

The personal data communicated on the website is collected and processed by innochain, in compliance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and the Luxembourg law of 1 August 2018 on the organisation of the National Commission for Data Protection and implementation of the general data protection regime, as well as in application of this privacy policy.

innochain only collects personal data that users of the site voluntarily provide, in particular by filling out the forms available on the site.

1- USE OF PERSONAL DATA

Your personal data is used by innochain to send you any documentation (newsletter, etc.) that you may request and, more generally, to keep you informed of innochain's activities. This personal data may also be used to invite you to register for any new event organized by innochain.

2- HOW IS YOUR PERSONAL DATA COLLECTED?

innochain may collect your personal data in the context of professional meetings, files, partnerships, applications, your visits to its websites and your use of its online services.

Declarative personal data is that which you provide via forms, whether electronic on websites, in paper format or in response to questions asked to you by company employees.

Mandatory personal data declarations are indicated by an asterisk (*). You are free to provide all or part of your personal data. However, such a decision could limit your access to certain services or features offered by its websites.

Your personal data is processed by Innochain under the following conditions:

• you have given free, specific, informed and unequivocal consent regarding the processing of your personal data (e.g.: registration for an event, etc.)
• this is necessary for the performance of a contract or pre-contractual measures taken at your request (e.g.: application, mission, etc.);
• to comply with innochain's legal or regulatory obligations; ;
  when innochain's legitimate interests may justify processing (e.g., IT security measures).
• Informative notices in accordance with applicable law are provided in each case.

Your personal data is collected for specific, explicit and legitimate purposes, and may be used for the purpose of:

• communicate with you regarding files, missions, partnerships, etc.
• participate in satisfaction surveys, analyses and statistics in order to improve our products and services as well as knowledge of our customers and prospects;
• request, obtain or receive information about innochain or the products and services offered by them; ;
• subscribe to and receive thematic information (documentation, invitations, activity reports, etc.);
• process your job application.
• innochain may also use your personal data for administrative purposes or for any other purpose required by applicable law.

 3- RECIPIENTS OF YOUR PERSONAL DATA

innochain ensures that its partners and subcontractors process your data in accordance with the provisions of this privacy policy.

innochain undertakes never to sell, rent, or entrust to third parties other than partners or suppliers your personal data, except in response to a judicial or administrative procedure of any kind or to comply with legal obligations and protect its rights.

4- CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DATABASES

Innochain uses customer relationship management (CRM) databases to manage and track its marketing efforts. These CRM databases include personal data relating to members or employees of our clients, suppliers, partners, or other stakeholders with whom we have a business relationship or with whom we wish to develop a professional relationship.

The personal data used for these purposes includes commercial information necessary for the development of a business relationship such as: contact data (e.g., first and last names, professional contact details), publicly available information (e.g., board of directors, published articles, press releases, public messages published for commercial purposes, on social networks), and responses to targeted emails.

5- WE MAY USE COOKIES

Our cookies improve access to our sites and identify repeat visitors. In addition, our cookies enhance the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our sites.

Definition: Cookies are small data files that a website sends to your computer's browser, phone, or other device while you are browsing. They help us remember your preferences from page to page and potentially improve your user experience. The cookies we use may be set by our website or by a third-party website.

These cookies can be "session" or "persistent": a session cookie is automatically deleted when the user closes their browser, while a persistent cookie remains stored on the user's device until a defined expiration date. The cookies used on the InnoChain website have a maximum lifespan of 365 days.

6- EMAIL TRANSMISSION

When you send personal data to innochain via email, innochain uses it to respond to your request. innochain reserves the right to forward your email to other employees better suited to answer your questions. innochain does not share email addresses collected in this way with any third party. Information collected via email will be kept only as long as necessary to answer your questions.

7- CONFIDENTIALITY OF YOUR PERSONAL DATA

Since your personal data is confidential, only persons duly authorized by innochain may access your personal data, without prejudice to its possible transmission to bodies responsible for a control or inspection mission in accordance with applicable regulations.

All persons with access to your personal data are bound by an obligation of confidentiality. These persons include all authorized personnel within the company.

Our service providers may also be required to process personal data that is strictly necessary for the performance of the services we entrust to them (mission, electronic and postal distribution, logistics, etc.).

8- SECURITY OF PERSONAL DATA

innochain takes care to protect and secure your personal data in order to ensure its confidentiality and prevent it from being distorted, damaged, destroyed or disclosed to unauthorized third parties.

innochain puts in place technical and organizational measures to ensure that personal data is kept securely for the period necessary to fulfill the purposes pursued in accordance with applicable law.

Although these measures are taken to protect your personal data, innochain draws your attention to the fact that no transmission or storage technology is totally infallible.

When disclosure of data to third parties is necessary and authorized, innochain ensures that these third parties guarantee the data concerned the same level of protection as that offered by innochain, and requires contractual guarantees so that, in particular, the data is processed exclusively for the purposes that you have previously accepted, with the required confidentiality and security.

In accordance with applicable European regulations, in the event of a proven breach of Personal Data likely to result in a high risk to the rights and freedoms of the persons concerned, innochain undertakes to communicate this breach to the competent supervisory authority and, where required by these regulations, to the persons concerned (individually or generally as appropriate).

Without prejudice to the foregoing, it is your responsibility to exercise caution to prevent any unauthorized access to your personal data and your terminals (computer, smartphone, tablet, etc.).

Furthermore, Innochain's websites may contain links to third-party websites that may be of interest to you. Innochain has no control over the content of these third-party websites or their practices regarding the protection of personal data they may collect. Consequently, Innochain disclaims all liability concerning the processing of your Personal Data by these third parties, which is not subject to this Privacy Policy. It is your responsibility to familiarize yourself with the personal data protection policies of these third parties.

9- TRANSFER OF YOUR PERSONAL DATA ABROAD

Innochain may exceptionally transfer your personal data outside the European Economic Area and in this case undertakes, in accordance with applicable legislation, to take all organizational and technical measures to ensure an adequate level of protection for your data.

10- DURATION OF STORAGE OF PERSONAL DATA

innochain retains your personal data for the necessary time, subject to obligations to retain certain data, and/or to anonymize it.

We apply the following retention periods for these few broad categories of personal data:

• Personal data of customers, prospects, or business partners: as long as the user is active and, at the latest, 5 years after the last contact with the latter;
• Personal connection data: 1 year after the last connection;
• Personal data of candidates (recruitment): time required to process the application and, in the event of a negative outcome, 3 years after the last contact (unless the candidate agrees to a longer period).

11- YOUR RIGHTS

In accordance with Regulation (EU) 2016/679 of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data (GDPR), as well as to the Luxembourg law of August 1, 2018 Regarding the organization of the National Commission for Data Protection and the implementation of the general data protection regime, you have a right of access, of correction, and’erasure data concerning you.
You also have the right to object to the processing of your personal data for legitimate reasons.
In addition, you can contact Marketkaps of the specific instructions regarding the retention, deletion or disclosure of your data after your death.

You can exercise these rights by contacting:

innochain, 33 rue de Gasperich, L-5826 Hesperange, Grand Duchy of Luxembourg.

Email: info [at] innochain.lu

You have the right to lodge a complaint with the competent supervisory authority, namely the National Commission for Data Protection (CNPD) in Luxembourg.
However, we encourage you to contact us beforehand in order to find an amicable solution to your request.

Your personal data is kept for the time necessary to process and follow up on your request or registration, and in any event in accordance with the regulations in force regarding data protection.

No sensitive personal data is collected, i.e. no data concerning sexual preferences, religious beliefs, ethnic group, political affinities, or membership in a community or trade union. 

12- HOW TO EXERCISE YOUR RIGHTS

For any questions relating to this Privacy Policy and/or to exercise your rights as described above, you can contact us by email (info [at] innochain.lu) or by post, including a copy of any identity document, to:

innochain, 33 rue de Gasperich, L-5826 Hesperange, Grand Duchy of Luxembourg.

innochain is committed to responding to you as soon as possible, and in any event, within one month of receiving your request.

To file a complaint with the National Commission for Data Protection (CNPD), you can consult the official website:
https://cnpd.public.lu

13- LINKS TO EXTERNAL SITES

Some links on this site will direct you to external websites. These external sites are not under the control of Innochain, and we are not responsible for their content or any links you may find there. Innochain reserves the right to remove any external link from its site at any time and for any reason it deems appropriate.

14- MODIFICATION OF THE PRIVACY POLICY

This privacy policy may be modified by innochain as the site's functionalities and services evolve, as well as in accordance with the laws applicable to our activities.

15- APPLICABLE LAW

This Privacy Policy is governed by Luxembourg law.